What clients say they value most: themes from five testimonials

At a glance

We read the five testimonials on our Work page looking for patterns rather than for the nicest line. Four themes appear.

1. Search results

Three of the five mention SEO. One client says her SEO has ranked for each of her businesses. Another recommends us for growth strategies and expert-level SEO. A third says we kept the company's marketing and SEO goals on track.

2. Attentiveness and dedication

One client describes us as dedicated and responsive, even outside regular hours. Another calls the team patient, effective and attentive.

3. Sharing what we know

One client says we kindly shared professional knowledge, tips and tricks. Explaining how marketing works is part of the job, not an extra.

4. Creative work that brings people back

A client who works with us on video says she is glad to give us and our team more video assignments because the work has gone well.

The fifth testimonial comes from a colleague at another company and is about technical expertise and leadership, so it is not counted in the client themes above.

What we take from it

• Keep reporting tied to the goals each client set, such as rankings and enquiries.
• Keep replying quickly.
• Keep explaining the reasons behind our work, so clients learn as well as receive.

Based on the testimonials on our Work page.